Wednesday, February 9, 2022

Having Trouble Finding Good Employees; Perhaps You Should Look For Character Not Credentials

I listened to a fascinating NPR report yesterday about changes some employers are making in their recruiting efforts.  Of course they talked about signing bonuses, higher wages, flexible hours and even work from home.    

But they also mentioned another option.  That being, recruit for character with less concern for  credentials. In the NPR story the key illustration was the habit employers have of automatically requiring a college degree even one one is not necessary for the job.    

I guess the point I am trying to make it that too many pharmacy owners have grown accustomed to putting in their job description the need for a high school diploma or other educational credentials.  That is a logical requirement, and under what used to be normal, it would help clear the applicant pool of unsuitable candidates.  

But, too many applicants is no longer a problem.  So, maybe the time has come to think of new, novel and perhaps more important employment qualifications.  The world is full of mother's interested in returning to work but who do not have "classical" work experience.  Perhaps being the leader of a cub scout troop, or a volunteer with a not-for-profit organization would be a better indicator of a person's work ethic and ability.  

The point, when recruiting, try to find ways to attract people with the character traits you need, and then train them for the technical skills they require.  And, educational credentials may not be the best way to determine that.  Personal recommendations and non-commercial work experience could be a better way to find such people.

I'd love to know what you think.  Email me at;  BFKneeland@gmail.com