I am told almost everyday by a pharmacy owner that "My customers won't pay out-of-pocket for extra services." When I hear this I am reminded of the quote attributed to Henry Ford; "Whether you think you can, or you think you can't, you're right."

Deborah Bowers was a guest on the podcast; PharmacyCrossRoads, in early May.  She tells our podcast listeners about how - and why - she established a special web appointment system and when people want some serious help understanding and organizing their medications she refers them to the web site, suggests they schedule an appointment; and..... wait for it; pay cash for the service.  

You just may want to take a listen to the whole 35 minute interview; https://omny.fm/shows/pharmacy-podcast-network/dr-deborah-pharmacy-crossroads 

Here's hoping something you learn on any of our podcast shows help you do more and be better.  Check them all out at: www.pharmacycrossroads.com  and subscribe on Apple iTunes or where ever you get your podcasts.